Frequently Asked Questions

Question 1

Do I need an appointment?

Accepted Answer

We welcome both walk-ins and appointments. With that said, if you would like to be sure a specific service will be available for you at a specific time, please call ahead or book online. Additionally, if you would like to indulge in multiple services back-to-back, we recommend making a reservation so as to minimize wait times between services and ensure a smooth, relaxing spa experience. You can book an appointment through your online portal provided after your initial account setup in-store. If you're new to Mid Ohio Mind, Body & Soul, please call us at 419-775-7795 to schedule your first appointment. A card on file is required to make any appointments.

Question 2

What wellness services are available?

Accepted Answer

At Mid Ohio Mind, Body & Soul, we provide UV tanning (sunbeds and booths), red light therapy, and hands-free massage services. Please note, we do not offer spray tanning at this time.

Question 3

What are the pricing options for your services?

Accepted Answer

We offer a range of services with various pricing options. Single tanning sessions range from $13.00 to $26.00 plus tax, and single red light sessions are $35.00 plus tax. We provide single session options, bundles of 10 visits, and monthly memberships. Keep an eye out for our monthly and holiday specials posted in-store and on our social media pages.

Question 4

What is your appointment cancellation policy?

Accepted Answer

A card on file is required when scheduling appointments. We ask that you reschedule or cancel at least 4 hours prior to the beginning of your appointment, or you will be charged a cancellation fee of $10.00 per service scheduled. Cancellations or rescheduling with less than 4 hours' notice will result in a charge of $10.00 per service. No-shows will be charged $10.00 per service scheduled, and we reserve the right to deny future scheduling of appointments. Late arrivals of 5 minutes or more may be asked to reschedule and will be considered a no-show. True emergencies and illnesses are handled on a case-by-case basis.

Question 5

How do I cancel or reschedule my appointment?

Accepted Answer

You can cancel or reschedule your appointment in three ways: (1) Call the store at 419-775-7795 and leave a voicemail if there is no answer or if it is after business hours. (2) Respond to your appointment reminder text at 419-969-3309. (3) Cancel through your online portal by pressing the trashcan icon beside your scheduled appointment. Note this feature is not available if it is less than 4 hours until your scheduled appointment time.

Question 6

Do I need to be a member to use spa services?

Accepted Answer

A membership is the most cost-effective way to enjoy spa services at Mid Ohio Mind, Body & Soul, but single visit rates are available if you only need one session. We also offer packages that provide significant savings over single visits. Please talk to a Tanning Consultant for details.

Question 7

Why can't I buy just a single month package?

Accepted Answer

Our services are designed to promote your well-being and support you in looking and feeling great all of the time, not just before special occasions. However, because our no-commitment autopay plans require just one automatic payment before freezing or cancelling, you are welcome to enjoy our services short-term by enrolling in an autopay plan of your choice and then freezing or cancelling after your first automatic payment. As an autopay member, you'll enjoy unlimited access for the lowest price each month, plus perks like free upgrades, exclusive discounts, and monthly rewards.

Everything You Need to Know

Do I need an appointment?

What wellness services are available?

What are the pricing options for your services?

Appointment Cancellation Policy

How do I cancel or reschedule my appointment?

Do I need to be a member to utilize spa services?

Why can't I buy just a single month package?